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IT Consulting

IT Consulting vs. IT Services: The Main Differences

17 February 2022 by Sara Wahba

Technology is everywhere in this day and age. You can't go grocery shopping without the gigantic line at the checkout with everyone scrambling to check out on their phones. We're surrounded by computers, laptops, tablets, televisions, smartphones; it's almost impossible to go anywhere without seeing something electronic! It's easy to forget that technology comes in many different shapes and sizes. There are so many varieties of service providers for your computers and other devices that it can be hard to keep track. You probably rely on an IT professional or a team of IT professionals to protect your data on a corporation basis. Maybe these experts are part of your full-time workforce, or you collaborate with them on a freelance basis. In either case, determining whether you require IT consulting or IT services will help you acquire the data security you require. What exactly is the distinction between the two?

What Is IT Consulting?

Those who have the skills to handle the technology needs of a business can be hired as consultants. Perhaps you already employ someone in this capacity, or you work with a contractor or outsourcing company that helps you do so. In addition to these professionals, business consulting firms with large IT departments may also be hired to take on specific projects. The role of IT consultant entails several tasks and duties, ranging from strategic planning to designing, implementing and managing operations. Furthermore, as a consultant, you may also be responsible for providing guidance and updates to your clients through the course of your job. This can include on-the-job training and hands-on support. Some companies may call these individuals IT professionals or IT consultants.

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What Are IT Services?

IT services companies provide managed services to firms that need help with certain aspects of their technology. Managed services may include helping you handle information security and compliance needs, back-up and recovery options, or your web hosting. Moreover, many firms hire IT-services companies to handle certain technology-related tasks. IT-services are hired and outsourced employees who work for your company to handle technology, such as helping you design and develop a website, or offer advice on mapping out your cybersecurity plan. Additionally, IT-services take care of the issues that arise when it comes to technological demands. This can mean fixing software, installing hardware or providing other technical support. As a managed service provider (MSP), the company is responsible for maintaining all of the equipment in a secure manner, including servers, firewalls and routers. IT services outsourcing firms such as Kapsys provide various managed services including data protection, disaster recovery and compliance.

What Are the Differences Between IT Consulting and IT Services?

IT Services Aren't as Strategy-Oriented as IT Consulting

The main differences are that, to reach the desired goal. IT-Consulting is more of a strategy or goal-oriented service. IT-Consulting services are often contracted to handle an important project, develop a new technology plan, or improve an existing one. This type of service is best for established businesses that want a fresh approach, organization and management strategy so they can optimize their resources and focus their efforts on the most important priorities. Moreover, IT-Consulting also helps organizations identify possible security threats and grow in other ways through customizing their IT infrastructure.

It Consulting Plans Lay the Foundation, While It Services Make the Plan a Reality

When it comes to protecting your data on a company-wide basis, you likely rely on one IT professional or a team of them. Perhaps these pros are hired members of your staff, or you work with them on a freelance basis. Either way, knowing whether you need IT-Consulting or IT-services can get you the data protection that you most need. As an IT-Consulting service, the goal is to develop and initiate path-specific solutions for problems or issues that arise within your business and technology systems.

It Consultants’ Capabilities May Be Restricted

You may need to hire a full-service or consulting firm in order to see results, depending on the complexity of your project. However, you can work with IT consultants who can assist you with the process of deploying new technologies or migrating to a new system. Turn to an IT consultant if you’re looking for more help with security plans, system troubleshooting, and other technology needs. IT services provider takes care of the issues that arise regarding technological demands. This can range from fixing software, installing hardware or providing other technical support. IT-services are hired and outsourced employees who work for your company to handle technology, such as helping you design and develop a website, or offer advice on mapping out your cybersecurity plan. Additionally, these services take care of the issues that arise with running your business and handling your needs, such as printing and copy requests or basic data management needs.

Establishing Relationships Is More Important In IT Consultancy

IT consultant is more focused on building a relationship and working together with the business in order to find out exactly what they need and how to get there. IT Consulting companies tend to work with clients for longer periods of time and have a strong understanding of your unique needs. They share all of their knowledge, so you can see what or where your weaknesses are. IT-services are more task-oriented in nature, working together with you to help you develop a plan and then completing your tasks within their specialized skill set. Some firms provide both IT-Consulting and IT-services and may manage both projects and tasks.

When Do You Need IT Consulting vs. IT Services?

Contrary to popular belief, IT-Consulting and IT-services are different. IT-Consulting and IT-services can be used interchangeably to find IT professionals who can help you get things done. However, as with most things in business and technology, there is a difference between the two.

When You Need IT Consulting

IT-Consulting is more like a partner than a job. IT consultants work together with you to find out exactly what you need, build and execute a plan that provides the support you need, and then follow up to ensure that your needs are met. Therefore, here is when you need IT-Consulting:

  • You want to outsource IT-services to ensure that you continue to focus on your business goals.
  • You want a fresh perspective and new ideas so you can optimize your technology and resources.
  • You’re expanding the IT staff of your company or business, and you need IT professionals who can help out with the additional workload.
  • You need help with information security concerns regarding your employees, customers or other stakeholders.
  • You have a more general technology infrastructure needs, such as helping you manage the software and hardware in your business.
  • You have a project that needs to be taken care of in a more customized manner.
  • You are exploring new opportunities and need an IT partner that can work with you to find the best solutions to help you grow your business.

When You Need IT Services

What are services in business? It is selecting entities or individuals who perform services for you while outsourcing the tasks or work that you do not want to do. The most common IT-services include:

  • When you need IT-services, you are looking for someone to provide you with the work so that you can focus on your business goals.
  • You want to maximize your IT resources.
  • You need help on a more specific or project-based level, such as technical design, installation and management of software and hardware.
  • You have an existing staff that can help with your needs but want to emphasize the development of new technology.
  • You want to expand your IT staff by hiring from within your company or by hiring an outside consultant.
  • You are looking to cut costs on some of your technology services.


In the end, IT consulting business is about investing in your business. For most companies, increasing revenue is the most important thing. And to do that, you need clients, customers or other stakeholders who are willing to work with you in a long-term relationship. The key is to develop a strategy for growth and success, both for you and your business and your IT consultant. Therefore, when you are looking for IT-Consulting, it is crucial to find a company that fits with your business model and can understand your current situation. Additionally, you need to think about the future of your business; are you expanding? If so, how do you grow efficiently? And if you want to get started, learn how exactly should you make an IT consultation plan for your business. Firms such as Kapsys, a consulting firm that does IT-services, are experts at helping business of all sizes. Kapsys is a software development company. We develop & implement products that increase conversion, reduce cost and build an excellent user experience. Considering industry standards, the client’s product vision, and non-functional requirements, we consistently provide custom application development services. We will design, develop and implement it with professionalism. Kapsys has invested heavily in resources to provide customized IT-Consulting to all their clients. Our approach is to understand our clients’ business goals, culture and utilize that information to help our clients meet their business objectives.